VoIP: Endpoint Roundup
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Finalizing our series, let's discuss perhaps one of the most important aspect of the VoIP service offering: Endpoints.

On the infrastructure side alone, building one's infrastructure with the necessary robustness and reliability to offer VoIP service is already enough of a challenge.  That said, the value of the backend network still boils down to one aspect: the user experience of this next-gen VoIP service.  You could have the most expensive softswitch and most robust MPLS backbone on the planet, but if you end up installing a poorly designed hunk of plastic on the desk of a client, all this work is for naught.  Furthermore, such a "barbie phone" could easily wipe out all of your profit margins with support calls alone.

This session takes a close look at the various options available on the market today with an emphasis on reliability, ease of use, pricing and performance in the context of various service offerings in the marketplace today.  We'll discuss extensive field experiences from installation to support and user responses to different endpoints.